DOES IT MATTER WHAT YOU SAY?

According to Harry Mills 93% of communication is non verbal, therefore words are essentially unimportant. It’s not what you say, it’s how you say it. In other words, it’s what we do that’s important. So, allow mistakes, be accessible, listen attentively, invest time in conversations, place a high priority in creating opportunities for others, walk the talk, be friendly, help others, share information, do what you say, smile, follow up, constantly discuss the vision, put energy into the three big strategies which will get you to where you want to go. What else?