In my experience there are two types of managers:
- Refrigerators
- Radiators.
This may sound simplistic but I'm sure you have all felt what I mean. In the presence of some people (refrigerators) I feel about as strong an earthworm. In the presence of others (radiators) I feel I could do almost anything.
Refrigerators suck energy out of the system. They make people feel useless, worthless and hopeless. They have all the ideas. No one else has much to offer. They have to be at the centre of everything. In their presence others give up.
Radiators push energy into the system. They make people feel BIG, worthwhile and hopeful. They allow others to suggest ideas. They know everyone has a genius factor and help them find it. In their presence almost anything is possible.
Refrigerators can be turned into Radiators. It takes time to change their mind sets, a well structured process, measurement and peer-pressure.
Business needs more radiators. How do you think we can create them?
Brother Bruce,
ReplyDeleteI continue to appreciate and enjoy your gift of being able to shed light on ideas and insights that don't show up on most folk's radar.
Your metaphor has legs. Refrigerators are cold inside and keep their stuff well insulated from whatever warmth might be available from the outside. Radiators are warm and are designed to transmit that warmth.
I like the importance you're attaching to the refrigerator/radiator issue. I see it as perhaps one of the highest yield shifts that might be made by anyone, but especially one in a position of authority.
Seeing the genius in others and drawing it forth is its own reward, with rich benefits to the giver as well as the receiver.
I've been enjoying your newsletters for some time. It's good to see you extend your reach to other media.
Blessings,
Bill Veltrop
Thanks Bill, I appreciate your support. Warmest wishes, Bruce.
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