The role of Middles in the organisational structure

I love the work of Barry Oshry who  has shown Middles could be an essential part of organisational success and key to implementation in most large organisations. But the need to think differently about their role: They need to think before they pass on whatever Tops ask them to do; after all they are far closer to the issues and feelings of the Bottoms. They need to take initiative when things are not working as they should, rather than wait for directions from the Tops. They need to interpret and question what Tops say, rather than just pass the information on to the Bottoms.