HAS THE PUBLIC SECTOR TAKEN A WRONG TRACK?

I think the reforms of the 1980s fell short in two ways:
They reduced our ability to solve important (wicked) problems The efficiency improvements may not have been as high as claimed after hidden costs are taken into account.

Ironically we were closer to the right track before the reforms of the 1980s that attempted to make the public sector more efficient but reduced its capacity to solve ‘wicked problems’. Let me explain:

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